Does Escape Room NYC offer gift cards or vouchers?

Table of Contents

1. Types of Gift Cards and Vouchers Offered by Escape Room NYC

Escape Room NYC provides a variety of gift cards and vouchers designed to suit every occasion and gifting preference. Whether you’re celebrating a birthday, anniversary, team-building event, or simply looking for a unique gift, Escape Room NYC has options that cater to all needs. The primary types include:

• Physical Gift Cards: Traditional plastic cards loaded with a set monetary value, perfect for in-person gifting and presentation.

• E‑Gift Vouchers: Digital vouchers sent via email; they can be printed or shown on a smartphone.

• Experience Vouchers: Pre‑packaged experiences for specific rooms or game packages, such as private bookings or themed adventures.

• Corporate Gift Packages: Bulk vouchers tailored for corporate events, complete with custom branding and personalized messaging.

Physical gift cards offer the tactile satisfaction of handing over a tangible present, while e‑gift vouchers cater to last‑minute givers and out‑of‑town friends. Experience vouchers remove the guesswork by pre‑selecting a specific adventure—ideal for those who want to surprise without overwhelming choices. Corporate gift packages often include additional perks, such as discounted bookings for groups of ten or more, branded envelopes, and a dedicated account manager to streamline distribution.

Each type of voucher comes with clear instructions on how to redeem, validity periods, and terms of use, ensuring that recipients have a hassle‑free experience when booking their session. This range of options means that whether you prefer a classic gift‑card presentation or a fully curated escape‑room package, Escape Room NYC has a voucher solution ready.

2. How to Purchase Gift Cards for Escape Room NYC

Purchasing a gift card or voucher from Escape Room NYC is a straightforward process designed for convenience. You can buy gift cards online, by phone, or in person at the venue. Here are the steps for each method:

1. Online Purchase

   • Visit the official website and navigate to the “Gift Cards & Vouchers” section.

   • Select the type of gift card (physical or e‑gift).

   • Choose a denomination or enter a custom amount.

   • Add to cart, provide recipient details (for e‑gifts), and complete payment via secure checkout.

2. Phone Purchase

   • Call the customer service line during business hours.

   • Specify the type and amount of gift card you want.

   • Provide payment details over the phone.

   • Request mailing of a physical card or email delivery of the voucher.

3. In‑Person at the Venue

   • Visit the Escape Room NYC front desk during operating hours.

   • Choose a preset card or request a custom amount.

   • Pay via card, cash, or mobile wallet.

   • Receive the physical card immediately.

Online and phone purchases offer the advantage of remote convenience, whereas in‑person buying ensures immediate receipt of physical cards. E‑gift vouchers are automatically delivered to the recipient’s email within minutes of purchase, making them perfect for last‑minute gifts. Regardless of the method, all purchases come with a confirmation email detailing redemption instructions and terms, so buyers can forward these to recipients to facilitate smooth booking.

3. Typical Denominations and Custom Amounts Available

Escape Room NYC understands that every gifting occasion is different, so they offer both preset denominations and the option to select a custom amount. Typical preset denominations are designed to match the cost of standard sessions and popular add‑ons:

For those who want more flexibility, custom amounts ranging from $10 up to $500 are available. Custom‑amount cards are particularly useful for corporate gifting, allowing businesses to distribute equal‑value vouchers for team incentives or client appreciation. When choosing a custom amount, you simply enter the desired value at checkout, and the system adjusts the card’s balance accordingly.

All gift cards and vouchers include a unique code that can be redeemed online or by phone. The physical cards display this code on the back, while e‑gift vouchers include the code in the email body. Recipients can apply the full value toward any experience, with any remaining balance stored for future bookings. This system ensures that gift‑card values are used as fully or partially as needed without risk of expiration cutting into the gift’s worth.

4. Redeeming Your Escape Room NYC Gift Card

Redeeming a gift card or voucher at Escape Room NYC is designed to be intuitive. The recipient can follow one of two methods:

1. Online Redemption

   • Visit the booking page and select the desired date and time.

   • After choosing the room, enter the voucher code in the “Promo/Gift Code” field during checkout.

   • The card balance is applied automatically; any remaining balance will be shown and can be paid or saved for later.

2. Phone or In‑Person Redemption

   • Provide the unique voucher code when calling the booking line.

   • Or, present the physical card at the venue front desk.

   • The staff will verify the code and deduct the appropriate amount from the purchase total.

For partial redemptions, the remaining balance stays on the card until fully used or until the expiration date, whichever comes first. If the session cost exceeds the card’s balance, recipients can pay the difference using credit card, cash, or mobile payment. All redemption methods feature clear instructions and customer‑support assistance, ensuring that users can book their chosen adventure without confusion.

It’s important to note that gift-card codes are case‑sensitive, so recipients should enter them exactly as displayed. If a card has been partially used, the remaining balance and expiration date can be checked online or by contacting customer service, so guests always know how much credit they have left.

5. Validity Period and Terms of Use

Every Escape Room NYC gift card and voucher comes with clearly defined terms to ensure transparency. The standard validity period is 12 months from the date of purchase. Key terms include:

• Non‑refundable: Gift cards cannot be exchanged for cash, except where required by law.

• Non‑transferable: Once issued, the card’s balance is tied to the unique redemption code.

• Expiration: After 12 months, any unused balance is forfeited.

• Subject to Availability: Booking a session is subject to room availability; it’s advisable to redeem early, especially during peak times.

• One‑Time Use per Session: Only one gift‑card code can be applied per booking. For group sessions, multiple codes can be used across different transactions.

These terms ensure a fair system for both buyers and the venue. To help avoid expiration, Escape Room NYC sends automated reminders via email 30 days before a card’s expiry date. Recipients can also sign up for a loyalty newsletter to receive occasional reminders and promotional updates, though promotional messages do not extend the validity period.

For corporate packages, the validity may be extended upon request, especially for bulk purchases with special terms. Companies interested in longer validity windows or branded vouchers can contact corporate-sales to negotiate tailored agreements.

6. Corporate Gifting and Bulk Voucher Orders

Escape Room NYC offers specialized corporate gifting solutions for businesses looking to reward employees, thank clients, or engage in team-building. Corporate gift packages include:

• Bulk Voucher Discounts: Reduced per‑unit rates for orders of 10 or more vouchers.

• Custom Branding: Vouchers can feature company logos and personalized messaging.

• Dedicated Account Manager: A single point of contact to streamline ordering and distribution logistics.

• Flexible Denominations: Mix and match preset and custom amounts within the same order.

Ordering in bulk involves a simple process:

1. Inquiry: Submit a request form on the website or email [email protected].

2. Proposal: Receive a tailored quote including pricing, delivery methods, and customization options.

3. Approval: Confirm the order details and finalize artwork for branded elements.

4. Delivery: Vouchers can be shipped to multiple addresses, picked up at the venue, or emailed directly to recipients as e‑gifts.

Corporate gifting is particularly popular for holiday rewards, sales incentives, and executive gifts. Companies appreciate the ease of digital delivery for remote teams, while local businesses often opt for physical cards to distribute during in-person events. These tailored solutions help organizations strengthen relationships and provide a memorable experience that aligns with team goals or client appreciation strategies.

7. Customizable Gift Experiences and Add‑Ons

Beyond standard denominations, Escape Room NYC allows purchasers to enhance gift cards with add‑ons that elevate the experience. Customizable options include:

• Private Room Upgrades: Guarantee exclusivity for the recipient’s group.

• Additional Hints: Pre‑loaded hint packages for puzzles.

• Themed Merchandise: Branded T‑shirts, mugs, or puzzle kits.

• Photo Packages: Professional photos of the group after completing the game.

To include add-ons:

1. Select the “Add Extra” option when purchasing a voucher.

2. Choose from available packages—each add‑on displays a brief description and price.

3. Confirm the combined value and proceed to checkout.

These enhancements are ideal for those who want to create a deluxe gift. For example, a standard $50 session voucher can be upgraded with $15 worth of hints and a $20 photo package, resulting in a memorable keepsake. Add‑ons can also be purchased separately by voucher recipients, giving them the flexibility to tailor their experience further at booking time.

By combining gift cards with curated enhancements, givers ensure that recipients not only enjoy the thrill of the escape room but also walk away with lasting memories and memorabilia.

8. Digital vs. Physical Vouchers: Pros and Cons

When deciding between digital and physical vouchers, it’s helpful to weigh the advantages and drawbacks:

Digital Vouchers (E‑gifts)

• Pros: Instant delivery, eco‑friendly, easy to forward.

• Cons: Lacks the tactile feel of a card, may end up in spam folders.

Physical Gift Cards

• Pros: Tangible presentation, gift‑worthy packaging, no email issues.

• Cons: Requires shipping or in‑person pickup, potential risk of loss.

Choosing between formats depends on the occasion. Last‑minute gifters and recipients comfortable with digital solutions often prefer e‑gifts. In contrast, those seeking a traditional gifting experience value physical cards, complete with branded packaging. Both options carry the same terms, denominations, and redemption procedures, ensuring flexibility without compromising value.

9. Seasonal Promotions and Limited‑Time Offers

Escape Room NYC occasionally runs seasonal promotions and limited‑time voucher offers that add extra value. Examples include:

• Holiday Bonuses: Additional $10 credit on selected gift‑card purchases of $75 or more.

• Birthday Specials: Birthday‑month voucher discounts for honorees.

• Off‑Peak Discounts: Reduced prices on vouchers valid for weekday bookings.

• Anniversary Celebrations: Commemorative cards with bonus add‑ons to mark the venue’s anniversary.

To stay informed about these promotions, purchasers and recipients can:

• Subscribe to the Escape Room NYC newsletter.

• Follow official social‑media channels for flash sales.

• Check the website’s “Offers” page before purchasing.

Limited‑time offers often have separate terms, such as shorter validity windows or specific booking date ranges. It’s essential to read promotional details carefully before purchasing to ensure eligibility and avoid surprises at redemption.

10. Alternative Gifting Options and Extras

In addition to standard vouchers, Escape Room NYC provides alternative gifting solutions that cater to unique preferences:

• Group Gift Bundles: Packages combining multiple vouchers, ideal for family reunions or corporate retreats.

• Partner Add‑Ons: Collaborations with local cafés for pre‑ or post‑game refreshments.

• Charitable Gifting: Round‑up programs where a portion of voucher sales goes to chosen nonprofits.

• Subscription Programs: Monthly mystery‑puzzle deliveries for escape‑room enthusiasts.

These alternatives expand the traditional gift‑card model, allowing givers to craft comprehensive experiences. For instance, a “Date Night Bundle” might include two $50 vouchers plus a $20 café voucher, all packaged together for a complete evening out. Similarly, subscription programs keep recipients engaged with regular puzzle content delivered to their inbox, extending the Escape Room NYC experience beyond the venue.

By offering these diverse gifting choices, Escape Room NYC ensures that every type of giver and recipient finds the perfect way to share the thrill of escape‑room adventures.

Conclusion

Escape Room NYC’s gift cards and vouchers provide a flexible, memorable, and user‑friendly gifting solution suitable for individuals, groups, and corporate clients alike. With multiple formats—physical cards, e‑gifts, and experience vouchers—alongside customizable add‑ons, corporate packages, and alternative bundles, there’s an option for every scenario. Clear redemption processes, defined terms of use, and seasonal promotions add further value, ensuring that recipients enjoy a seamless booking experience. Whether you’re a last‑minute purchaser opting for an instant e‑gift or a planner selecting a deluxe corporate bundle, Escape room in Manhattan voucher offerings deliver excitement and convenience in equal measure.

Frequently Asked Questions

• Can I use my gift card to purchase merchandise or add‑ons?
  Yes. Gift cards can be applied toward any in‑venue merchandise (such as branded T‑shirts or puzzle kits) and add‑on packages (photo packages, extra hints). When booking online, enter your gift‑card code and then select merchandise or add‑ons—the remaining balance will adjust accordingly.

• Are Escape Room NYC gift cards refundable or exchangeable?
  No. All gift cards are non‑refundable and cannot be exchanged for cash, except where required by local law. Once purchased, the value remains on the card until redeemed or until the 12‑month expiration.

• Can I combine multiple gift cards for a single booking?
  You can apply one gift‑card code per booking transaction. If you’d like to use multiple cards, you can complete separate bookings or contact customer service for assistance in splitting balances across sessions.

• What should I do if I lose my physical gift card?
  Report the loss immediately by emailing customer service with your proof of purchase and the card’s serial number (if available). Escape Room NYC may reissue a replacement card with the remaining balance, subject to verification.

• Can I purchase a gift card that’s valid only for a specific date or event?
  While standard gift cards are open‑dated, you can request a dated experience voucher by contacting customer service or ordering a themed experience voucher online. These are pre‑booked for a specific session and may have different terms.

Escape Room NYC – Mission Escape Games

265 W. 37th st. Suite 802A

New York, NY 100118

(347) 903-8860

https://missionescapegames.com/nyc/